EDUCATION
San Antonio, TX • February 20-22, 2026
EDUCATION
San Antonio, TX • February 20-22, 2026
The 2026 Imaging Conference & Expo (ICE), being held February 21-22, 2026, has been approved for up to 9 CEUs.
The 2026 Imaging Conference & Expo has been approved by ASRT for 28 Category A CE credits.
8 am-9 am
Saturday, Feb. 21
Introduction to Servicing CT Systems - Part I
This presentation is designed for imaging engineers and managers who are interested in adding CT service to their skills or service offerings. In this presentation, we will discuss the issues associated with providing service on CT systems. From understanding the role and importance of CT in hospital operations to what is needed to be effective at providing the quality service that is demanded in this critical imaging modality.
Dale Cover, President (Retired), RSTI
Creating an Extraordinary Patient Experience: Leveraging Mandatory Tasks for Success
Have you ever had an amazing experience when it comes to customer service? A restaurant that you love, or a store that you tell all your friends about. Learn how to use quality and safety procedures to elevate the patient experience and become the imaging provider that your patients will not only use but will rave about to their peers.
Come to this session to look at the patient’s experience through a fresh lens and learn how small, effortless changes make all the difference!
Nancy Davis, Director of Accreditation-CT, Intersocietal Accreditation Commission
Adoption of AI in Prenatal Medicine: Opportunities and Barriers
This session will dive into the ways that Sonio’s AI-powered prenatal ultrasound technology is continually revolutionizing this industry, while addressing rising shortages and burnouts in radiology and sonography. Niel will inform attendees of the vastly changing health technology sector and how AI is solving healthcare’s biggest problems: burnout and accuracy rate. This perspective is unique compared to other experts as Sonio comes from a place of having a unique facet of knowledge surrounding AI use in the maternal sector, being the first fetal ultrasound startup using artificial intelligence to receive FDA clearance.
Niel Brown, Director of U.S. Operations, Sonio
9:30-10:30 am
Saturday, Feb. 21
Introduction to Servicing CT Systems - Part II
Part II of this presentation will continue the discussion of the issues associated with providing service on CT systems. This presentation is designed for imaging engineers and managers who are interested in adding CT service to their skills or service offerings. In this presentation, we will highlight the issues associated with providing service on CT systems.
Dale Cover, President (Retired), RSTI
Probing Questions - Understanding Ultrasound Probes and Their Impact
There have been many changes in probe technology and capabilities over the past several years. This class will describe the different formats, how to identify probe types, changes in technology, proper care and handling techniques and image quality issues associated with each. The course will benefit clinical engineers and managers in managing their probe inventory and reducing costs associated with repairs.
James Rickner, Director of Service and Training, Advanced Ultrasound Systems
How the Standardization of Capital Imaging Equipment Can Save Both Capital and Operation Costs, While Improving Safety and Efficiencies
This session describes the multiple projects that I have completed of this exact nature (imaging device standardization), that has saved hospital systems up to $20 million over a 10-year period by simply standardization to a single vendor by modality. During this presentation I will outline the steps that have been proven to work to realize these savings from single hospitals to major hospital systems throughout the country. I will also describe in detail pitfalls to be aware of and how to avoid them, as well as procuring stakeholder engagement for this type of project.
Marc Schlessinger, Senior Associate and Investigator, ECRI
11 am-12 pm
Saturday, Feb. 21
Elevating Imaging Excellence: A Proactive HTM Strategy for Performance
This session will share new evidence from across health systems, customer insights, and proven practices for imaging leaders seeking to improve clinical and operational readiness. Attendees will learn how HTM leaders are leveraging data-driven proactive service delivery models, and aligning HTM strategy with radiology goals to increase both operational efficiency and clinical uptime. Through real-world examples and collaborative solutions, participants will leave with actionable strategies to compare reactive versus proactive models, enhance uptime, and evaluate financial and clinical trade-offs in support of sustainable imaging excellence.
Francis Vonder Haar, VP & GM, Imaging, PartsSource/RSTI
Quiet Cracking and Resilience
Quiet cracking is indicative of employees feeling undervalued rather than less engaged at work. If left unresolved, it will lead to reduced productivity, lack of creativity and innovation, and eventually, resignation (or termination). The good news is that quiet cracking can be reversed by labeling feelings, and then holding open, honest conversations. Rather than pointing fingers and blaming others, learn how to take decisive actions to feel engaged again!
Brenda DeBastiani, MBA, CRA, FAHRA, RT(R), President, Medical Technology Management Institute (MTMI)
Managing Claustrophobic Patients in MRI
Claustrophobia is a common condition that can present significant challenges — not only for patients, but also for technologists and imaging facilities. This presentation will explore the full scope of issues associated with claustrophobic patients, including how to effectively manage both those who are aware of their condition and those who may not realize they are claustrophobic until they are in the scanner. We will examine strategies for patient communication, workflow adaptations, and techniques to ensure successful imaging outcomes while prioritizing patient comfort and safety.
Darlene Humphreys, AS, R.T.(R)(M)(MR)(CT), Director of Accreditation-MRI, Intersocietal Accreditation Commission
1:30-2:30 pm
Saturday, Feb. 21
Calm in the Chaos: Mindfulness and Balance for Radiology Teams
In today’s fast-paced medical imaging environments, professionals face unique challenges that are leading to increased cases of burnout, stress, and mental fatigue. This session offers practical tools and mindfulness techniques to help radiologists and technologists maintain balance, mental clarity, and focus amidst the chaos. Learn how to incorporate simple yet effective practices into your daily routine to reduce stress, improve focus, and enhance overall well-being.
Carmen Geerlings, MBA, RT(R)(ARRT), CRA, CPCO, Corporate Compliance Officer, Wake Radiology UNC Health Rex
Creating Leadership Training in an Organization
Many organizations promote leaders from within without them having any formal leadership training. This program addresses the importance of providing a leadership foundation, how to develop a program in your organization and how to sustain it.
Melissa Ramos, Outpatient Radiology Assistant Director, Shannon Health
I've Got a Plan, Now What? How to Go from Planning to Executing Your Replacement Plan
Having a well-crafted plan is a big deal, but it’s just the beginning. It sets the stage for what comes next. As we move from planning to implementation, we will discuss why opening up channels for communication and collaboration is crucial. Implementation is where strategies turn into actions, and objectives start becoming realities.
Lani Bartkowiak, HTM Program Manager, ProHealth Care
From Concept to Implementation: Developing a Per-Click Mammography Replacement Program
University Hospitals’ Radiology developed a Per Click Mammography Replacement Plan to address the challenge of replacing aging mammography units with advanced Hologic technology. Using a pay-per-click financial model, the team replaced 17 systems across the enterprise within three months, avoiding major capital outlay while accelerating modernization. Implementation required coordination across Treasury, Finance, Legal, HTM, Facilities, Radiation Safety, IT, and Radiology in partnership with Hologic. This presentation details the program’s design, execution, and key operational and financial considerations for scalable adoption.
Michelle Dossa, Radiology Director-West Market, University Hospitals of Cleveland
Brian Kelley, Account Executive, Hologic, Inc.
Joshua Zinkhon, CHTM, Client Executive, Sodexo Healthcare Technology Management
Linda Wilgus, Co-Executive Director of Radiology Business Management Association
Christopher "Kit" Crancer, Senior Vice President of Policy & Physician Partnerships, RAYUS Radiology
KEYNOTE ADDRESS
2:45-3:45 pm | Saturday, Feb. 21
Advocacy in Action: What's Happening in Radiology
This presentation will introduce the Radiology Business Management Association (RBMA) and its role in representing the radiology industry within both legislative and regulatory health policy arenas. It will provide an overview of the current challenges and pressures facing radiology practices, while highlighting opportunities for professionals to
engage in effective advocacy.
9-10 am
Sunday, Feb. 22
Deconstructing Silos and Building Bridges Between Compliance and Operations
This session explores how radiology practices can break down silos between compliance, operations, and clinical strategy to drive alignment, efficiency, and growth. Attendees will learn how to embed compliance processes into operational planning, build shared ownership models, and connect regulatory work to enterprise outcomes. Using real examples from multi-site imaging leadership, the session will demonstrate how collaboration across functions improves risk management and organizational readiness. Participants will leave with tools to assess their own internal alignment and begin shifting from isolated efforts to integrated strategy.
Carmen Geerlings, MBA, RT(R)(ARRT), CRA, CPCO, Corporate Compliance Officer, Wake Radiology UNC Health Rex
Shaping the Future: Our Path from BMET to CRES
This presentation explores the pathway for Biomedical Equipment Technicians (BMETs) to advance into Imaging Service Engineer roles, highlighting both the technical and professional growth required. Attendees will gain insight into the CRES certification process and how structured development supports success in imaging. Through real-world experiences, the session will share strategies for building tomorrow’s imaging leaders and strengthening the HTM workforce.
Donald Armstrong, CBET, CHTM, CABT, CRES, Technical Training Manager
Keith Hall, CRES, CHTM, Imaging Director of Service, Renovo Solutions
Responsible Adoption Wins in AI
In AI, “good enough” is not enough. This presentation highlights the clinically validated, high-quality solutions that truly change decision-making, strengthen care teams, and drive measurable outcomes and ROI. AI in healthcare isn’t about moving fast and breaking things — it’s about building trust through regulation, governance, and safety so innovation lasts and scales.
Karim Karti, CEO, RapidAI
More Than Images: How Patient Experience Shapes Radiology
The purpose of this presentation is to highlight the essential role radiology plays in influencing the overall patient journey and satisfaction within healthcare. Objectives include developing a clear understanding of patient experience metrics, examining the impact radiology services have on these outcomes, and identifying strategies to enhance patient-centered care. An additional focus will be placed on the importance of employee recognition as a driver of engagement, performance, and positive patient experiences.
Tracy Powell, Director of Patient Care Services-Interventional Radiology/Ambulatory
Jamie Dennis, MHA, CRA, R.T (R)(CT) Radiology Program Director, Patient Experience, Emory Healthcare
10:30-11:30 am
Sunday, Feb. 22
Execute Your Replacement Forecast with Proven Capital Project Management (Part I)
Managing the lifecycle of medical equipment goes well beyond the scheduled and corrective maintenance responsibilities of the HTM department. It also includes defining and managing a strategic approach to anticipating when and how medical equipment will be replaced when it no longer meets the clinical and organizational requirements of the health system. Attendees will learn how to build customized spreadsheet tools that include quantitative and qualitative technical, clinical, and financial factors that are critical to health system executives when considering medical equipment replacement requests.
Carol Davis-Smith, President, Carol Davis-Smith & Associates, LLC
Lani Bartkowiak, HTM Program Manager, ProHealth Care
Be A Glow-ER NOT a SHOW-ER
G – Give Resources: Learn to recognize what your team needs
L – Let Go (Delegate with Purpose): Delegation isn’t about offloading tasks — it’s about unlocking potential.
O – Open Opportunities: Create space for others to lead, speak, and innovate.
W – Watch Them Win: Step back and let others take the spotlight — and the credit.
“When you lead to GLOW, you don’t just build a team — you build a legacy. So let’s stop showing off and start showing up. Be a GLOW-er, not a Show-er.”
Mario Pistilli, DBA, FACHE, FAHRA, CRA, CNMT, Executive Director, Imaging Services, Children's Hospital Los Angeles
Closing the Imaging Staffing Gap: Operational and Financial Strategies for Resilient Teams
This session will explore national data to illustrate the financial and clinical impact of staffing shortages, and present actionable deployment strategies to protect patient care and recover lost margins. Attendees will gain insights into practical, regulation-compliant solutions that address both immediate coverage needs and long-term workforce resilience.
Laura P. Vasquez, Vice President, Strategic Partnerships & Clinical Education Innovation and Chief Academic Success Officer, John Patrick University
Manny Rodriguez, MHA, RT(R)(CT)(BD)(ARRT), Radiologic Technology National Clinical Coordinator/Program Director SE Region
Quality Assurance in the Technologist Space: Advancing Knowledge and Ensuring ACR Compliance
Explore how a structured QA program can elevate technologist performance, support ACR compliance, and empower leadership. This session includes practical strategies, educational components, and a real-world example of resolving a workflow challenge through data-driven improvement.
Casie Miller, Diagnostic Imaging Manager, AdventHealth
2-3 pm
Sunday, Feb. 22
Execute Your Replacement Forecast with Proven Capital Project Management (Part II)
In part two of this presentation, the discussion will continue how attendees can build customized “business case” tools for strengthening the communication of medical equipment replacement priorities to health system executives.
Carol Davis-Smith, President, Carol Davis-Smith & Associates, LLC
Lani Bartkowiak, HTM Program Manager, ProHealth Care
Staying Inspired in a Workforce That's Tired
This session will dive into the heart of why imaging front line staff and leaders are tired by addressing burnout, compassion fatigue, workplace violence and the incivility that often occurs in the healthcare setting. These cumulative factors often have us feeling detached, fatigued and often depressed. In this lecture, we will explore these ideas and identify our own personal vision and mission. Participants will receive a template for writing their own personal vision and mission statement and will leave with a renewed sense of purpose for the imaging and imaging leadership field.
Tricia Trammell, Imaging Operations Manager, UT Southwestern
Understanding the AI Impact in Radiography
This one-hour interactive session is designed to help bridge the significant gap in how AI is understood and applied by clinical technologists. As a global leader in X-ray innovation and AI development, Agfa is uniquely positioned to offer students and educators a practical, engaging overview of AI’s role in medical imaging. Attendees will explore real-world applications of AI in radiography, gain insights into implementation and training best practices, and better understand what AI truly means for their careers and departments.
Jordan Hermiller, Technical Manager & Instructor, Agfa & Ohio State
3:30-4:30 pm
Sunday, Feb. 22
Establishing High Performing Clinical Care Teams in Diagnostic and Interventional Radiology
The purpose of this initiative is to strengthen clinical care delivery in diagnostic and interventional radiology by establishing high-performing, patient-centered teams. Objectives include defining practice needs and models of care, enhancing longitudinal management for complex patients, and clarifying the roles of NPs, PAs, RN navigators, and Medical Assistants in supporting coordinated care. Additional goals are to develop effective strategies for recruitment and retention, and to implement onboarding practices that foster team integration and long-term success.
Tracy Powell, Director of Patient Care Services-Interventional Radiology/Ambulatory, Emory Healthcare
Mindful Leadership: Shaping Culture Through Presence and Positivity
This presentation introduces mindfulness principles and how to apply them in daily interactions. We discuss how to be present with staff members and how to set your sights on positive interactions. Learn how the mindset of a leader helps shape the culture of the department and organization.
Melissa Ramos, Outpatient Radiology Assistant Director, Shannon Health
AI Is for People and Processes
This presentation demonstrates how AI in healthcare should enable clinicians to work smarter, not just faster — shifting the focus from efficiency alone to true workforce enablement and reduced cognitive burden. Neuroradiologists often face poor-quality 3D reconstructions they can’t rely on, with limited time to correct or retrain staff amid high turnover. Breaking this cycle requires AI that enhances quality, consistency, and trust — empowering clinicians rather than burdening them.
